Contact
Email hello@shortsrank.com
That address is the support channel for this site. If your message bounces, the mail forward may not be live yet — keep the address for when it is. Do not send clips to a form on another domain.
The editor does not upload your video. If an export fails, the useful report is the browser name and version, the template, how many clips, the file types, and the sentence the editor showed. A screen recording of the preview is enough. Please do not mail the original footage unless we ask.
What to write about
- Export failed or the file will not play.
- A refund request. Include the receipt email.
- Privacy questions about local storage or analytics.
- A correction on a guide. Say which URL.